Refund policy
At Evolving Apes, we strive to provide you with the most premium quality supplements. If you are not entirely satisfied with your purchase, we're here to help.
Cancellations: Once an order has been placed, we do not accept cancellations. Please carefully review your order before confirming the purchase.
Returns & Refunds
We only issue refunds for:
- Damaged products
- Expired products
Other than the aforementioned issues, we do not accept returns, refunds, or exchanges.
Important: For a damaged product, a video of the box being opened is required to file a claim, and the claim must be raised within 24 hours of receiving the product.
Once we receive your item, we will inspect it and will immediately notify you of the status of your refund after inspecting the item.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Contact Information: If you have any questions or concerns regarding our privacy policy, please contact us at askus@evolvingapes.com.
Evolving Apes is committed to protecting your privacy and ensuring the security of your information.
